Use the Google Apps Device Policy app

This article only applies to Google Workspace customers. Learn more about Google Workspace.

Notation:A new Android management app, Android Device Policy, is now available. Nosotros will discontinue the Google Apps Device Policy app in early 2022. Larn how to switch your device over.

Y'all can set up the Google Apps Device Policy app on your Android 2.2+ device to go far more than secure. After it'south set up, your administrator tin can enforce security policies and remotely wipe a device if you lose it.

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 What you tin do with the app

Your administrator can . . .

Your administrator can fix the following security policies:

  • Device password strength and required length.
  • Number for the post-obit items:
    • ​Invalid passwords allowed before the device is wiped.
    • Recently expired passwords that are blocked.
    • Days before a device password expires.
    • Idle minutes before a device automatically locks.
    • Days device has not synced before wiping.
  • Application auditing.
  • Remote wipe a device or an account from a device.
  • Device policy app version requirements.
  • Blocking of security-compromised devices.

You can . . .

When you open up the Google Apps Device Policy app on your device, it opens on the Condition screen. To view the Policies or Messages screen, tap "" to select the screen that you lot want to view.

You can use the Google Apps Device Policy app to:

  • Manage your device: You lot tin access the My Devices page to ring, lock, and locate your device besides as reset your screen-lock PIN. You can likewise remotely wipe your device if your admin allows it. For more information, meet View and manage mobile devices.
  • Sync your device: On the Status screen, you tin see when your device last successfully synced with the server. To manually sync your device to ensure that y'all have the most upwardly-to-date policies, tap Sync At present.
  • View security policies and network settings: On the Policies screen, yous tin can view the security policies that your admin sets on your device. If your device doesn't comply with any of the set policies, you lot need to have the shown action to resolve them.
  • View details about your device: The Policies screen lists details nigh your device that are shared with your administrator, such every bit the Google Apps Device Policy app version, device OS version, device model, your email address, the Wi-Fi networks that your administrator configured and the server certificates.
  • Get multiple-business relationship support: If you set up the Google Apps Device Policy app with multiple Google Workspace accounts with different policies, the most restrictive policy volition be enforced on your device. For example, if i domain requires the device Pivot to be 4 characters long and another requires information technology to exist half dozen characters long, the device enforces the 6-character length. For more data, administrators can see Assist users of managed Android devices.

    Note:  You can't fix multiple Google Workspace accounts if you are using Google Apps Device Policy app version seven.eighty or higher.

  • Create a piece of work profile: If your organization uses Android in the workplace, you tin gear up a work profile.
    To create a work contour, yous must have an Android 5.0 Lollipop or later device that supports managed profiles.

Use the app

Download the Google Apps Device Policy app

Download the app

  1. Open Google Play Store.
  2. Search for Google Apps Device Policy.
  3. Tap "".
  4. Follow the on-screen instructions.

Install the app

  1. Go to the app listing on Google Play.
  2. Click Install.
  3. Select the Android 2.2+ device on which you want to install the Google Apps Device Policy app.
  4. Click Install.

Afterward you install the Google Apps Device Policy app on your device, you need to ready the app.

Gear up the app

  1. Tap the install notification or Google Apps Device Policy ""  to open the app.
  2. (Optional) If yous haven't already signed in to your Google Workspace account on your device, tap Add Account and complete these steps:
    1. Enter your username and password.
    2. If you're a 2-Pace Verification user, you might demand to enter an App password instead of your normal Google Workspace password. Learn more about app passwords.
    3. Accept the Terms of Service and Privacy Policy.
  3. (Optional) If y'all're signed in to multiple Google Workspace accounts on your device, swipe from the left and choose the account where you desire to set up the app.
    Annotation: If the device is endemic past your organisation or has a work profile and has multiple managed Google Workspace accounts, you might need to remove all just 1 of the accounts to complete setup. If so, see Remove an account from an Android device.
  4. (Optional) If you're prompted to sync your account, tap Next.
  5. Tap Next to annals your device with the server.
  6. Tap Activate to set up the Google Apps Device Policy app as your device administrator.
    Notation: If your administrator requires that you create a work profile, you'll exist prompted to set up the contour now.
  7. Tap Enforce to confirm enforcement.
  8. (Optional) If yous need to change settings, such equally choosing a PIN for your device, you'll be notified to make these changes on the Policies screen before your device is activated.
  9. (Optional) If your ambassador requires that they need to approve your device before it can sync with Google Workspace, you'll see a note on the Status screen that your device is pending approval. You'll receive a notification on your device when your administrator approves it.

After you fix the Google Apps Device Policy app, all your Google Workspace information (mail, calendar, contacts, and and so on) will beginning syncing to the device. Cheque out some of the user device direction features such as remotely locating your device and remotely ringing information technology if y'all lose it.

Uninstall or disable the app

If y'all installed the Google Apps Device Policy app on your device, then it's a user app and you tin can uninstall it. However, if you lot enabled the Google Apps Device Policy app on your device, and then it'due south a system app and y'all tin't uninstall it, but you tin disable it.

Annotation: If your device is company-owned (given to y'all past your organization or yous set upward your own device as work only), mill reset the device to uninstall this app. A factory reset removes all data, apps, and settings.

There are two ways to uninstall or disable the Google Apps Device Policy app—y'all can unregister all accounts associated with the app so uninstall or disable it:

  1. Open "" on your Android device.
  2. On the Status screen, bear on Unregister for each account y'all have registered with the device.
  3. Depending on your device, go to i of the post-obit:
  4. Select "".
  5. TapUninstall or Disable and and then OK to remove information technology.

Alternatively, you tin deactivate the Google Apps Device Policy app and and so uninstall or disable it:

  1. On your Android device, go to Settings and then Security.
  2. Tap ane of the following:
    • Select device administrators
    • Device administrators
  3. Uncheck "".
  4. TapDeactivate.
  5. TapOK.
  6. Depending on your device, get to ane of the following:
  7. Tap"".
  8. TapUninstall or Disable and and then OK to remove it.

If your administrator is enforcing device policies on your device, then later y'all uninstall or disable the Google Apps Device Policy app, your device will stop syncing with your Google Workspace account.

Troubleshooting

When I try to add together my Google Workspace business relationship, I receive the fault bulletin "Authentication failed. Please re-enter your password and endeavour once again".

Bear upon the notification and enter your Google Workspace username and countersign.

If you proceed getting the error, most probable you enabled 2-Pace Verification for your account and you need to enter the App password instead of your Google Workspace password.

If the App password doesn't piece of work, contact your ambassador for help.

Sign-in Mistake (You entered an incorrect password)

If your domain is enforcing device policies for Android and you don't take the Google Apps Device Policy app installed and activated on your Android device, you lot'll see a sign-in error when calculation your Google Workspace business relationship. To resolve this issue, install and activate the Google Apps Device Policy app.

If your system uses single sign-on (SSO), contact your administrator for details on how to sign in.

Action Required notification

If you lot proceed seeing an Action Required notification from the Google Apps Device Policy app, your device might not meet your organization's security requirements. To bank check, open the device policy app.

  • If you see Account is deactivated, as some policies are violated, y'all might need to change some settings on your device. Become to the Policies section of the app to see the settings you need to change.
  • If you come across But one managed account is allowed, yous have too many Google Workspace accounts on your device. You lot need to remove all just one of the managed Google Workspace accounts from the device. For details, see Remove an account from an Android device.
  • The device policy app might not have successfully synced with the server for more than 24 hours. When this happens, your Google Workspace apps will stop syncing. To check the last successful sync fourth dimension, become to the Messages department of the device policy app. A sync can neglect if the device has inconsistent network admission or if you lot use a job director app on the device.
  • If you meet Company Endemic devices are only bachelor for G Suite Business concern or higher licenses, your administrator needs to upgrade your license earlier you can use the device.

This is a security-compromised device. Administrator has disabled information technology.

Yous encounter this error if your device is compromised. For example, the device is rooted—a procedure that removes restrictions on the device. Your corporate account stops syncing to the device until you set up the problem.

My device stopped syncing work information.

  1. Open the Google Apps Device Policy app"".
    If you meet an Account activity required alert from Google Play services, you can tap the alert to open the app.
  2. Choose an pick:
    • Tap Sync "".
    • If yous run into a prompt to re-register your device, tap Next and follow the prompts.

Notation: For fully managed devices, re-registration removes all your personal apps from the device. If y'all're non certain if your device is fully managed, contact your admin.

Related topics

  • Remotely manage lost or stolen work devices

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